The audiology services at Mass Eye and Ear, Salem—located within Spaulding Outpatient Center Salem—feature a team of specially trained audiologists with one goal in mind: to improve your hearing. Services provided by the team include a full range of hearing tests to evaluate hearing loss and help patients determine the hearing health intervention best suited for their needs. We offer communication needs assessments, hearing device fittings and long-term support.

Our world-class audiologists have the expertise, experience and training needed to help patients make the right decisions and choose the right tools—simple or complex—for their care. The center provides advanced training, rehabilitation and education to make each treatment choice as effective as possible. Our rehabilitative services provide patients with information and tools to maximize performance.

• Massachusetts Eye and Ear
• Spaulding Outpatient Center Salem

Mass Eye and Ear, Salem is located inside the same suite as Spaulding Outpatient Center Salem. Upon arrival, please enter the front entrance of 35 Congress Street using either the ramp or stairs.

After entering the lobby, please take the stairs or the elevator up to the second floor.

If using the elevator, walk down the hallway immediately to the left of the elevator upon arriving on the second floor. If taking the stairs, the hallway will be on the right.

The suite will be straight ahead: Suite 211.

IMPORTANT NOTICE: Beginning on Monday, May 1, the passenger elevator at the front of the building will not be available for roughly 14 weeks. If you are able to manage stairs without difficulty, you may proceed to the center (Suite 211, 2nd floor) by the standard route.

However, if you are unable to manage stairs and require the use of an elevator, you will need to take an alternate route into the building, as detailed below:

• Please park in the garage on Lynch Street (see map displayed under “Parking” tab). If you are traveling on Congress Street (Shetland Park on your left), Lynch Street is the next street after the Shetland Park main entrance. Take this street to the end, where you will see the garage on the right side.
• There is no charge to use the garage.
• You may park on any available level (Ground, 1 or 2). There is elevator access in the back corner (see signage). There is a walkway located on Level 2. 
• Once you enter Building 2 from the walkway, you will see signs directing you to Mass Eye and Ear, Salem. Take your first left and proceed to the end of the hallway. At the end of the hallway, turn right and you will see the clinic immediately to your right.

If you require assistance getting to the center from the parking garage, please call 978-825-8700 and select Option 4 for “Transport Assistance.”  A staff member will meet you to assist you to the clinic.  Transport chairs are available if needed.

Please plan to arrive 15-20 minutes prior to your appointment to allow for additional time, particularly if you need transport assistance.

Get directions to Mass Eye and Ear, Salem from Google Maps.

The office is located in Suite 211 on the second floor.

Download a PDF copy of the above diagram

Mass Eye and Ear, Salem is located in Building 2. There are two entrances to the parking lot off of Congress Street. Spaces in yellow on the diagram are Accessible/Reserve Parking and require a disability placard. Spaces in blue are available for patients and visitors and will be marked with signage indicating PG Prime Group 2 Hour Parking.

There are additional spaces for patients and visitors that are marked in green on the diagram. These are not marked with signage, but are considered open parking and are available for use by patients and visitors.

If you require assistance getting into the building, please call our center at 978-825-8700 and we will do our best to assist you.