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Massachusetts Eye and Ear

Eye Care Virtual Visits

Phone number forRequest a Virtual Visit

If you need to consult with an eye care provider quickly, Mass. Eye and Ear is now pleased to offer virtual (telemedicine) visits. These appointments will happen over the telephone or by teleconference, and are designed to help some patients avoid a trip to their doctor’s office or the Emergency Department.

Eye virtual visits are available Monday-Friday, 9:00 am-4:00 pm.

When to Consider a Virtual Visit for your Eye Condition

You may want to consider a virtual visit with a Mass. Eye and Ear clinician if you are experiencing certain symptoms, including:

  • Itchy eyes
  • Red eyes
  • Dry eyes
  • Feels like there is something in your eye
  • Eye lid twitch
  • Sty

Contact Information

Eye virtual visits are available Monday-Friday, 9:00 am-4:00 pm. Please call 617-573-3500 to request an appointment.

You can also email  . Please include your name and phone number.

If you are an established patient at Mass. Eye and Ear, please contact your provider directly to request an eye virtual visit. Search our provider directory to find your provider’s contact information.

You may also use or enroll in Patient Gateway to manage your appointments and other non-urgent health care needs.

Billing and Insurance

Insurance will be billed and copays may apply.