Mass Eye and Ear
Visitor Policy
At Mass Eye and Ear, we understand the importance of visitors to the health and well-being of our patients. Effective March 14, we welcome one (1) visitor per patient in ambulatory, ancillary/procedural areas and the emergency department, with certain exceptions for pediatric patients. Up to two (2) visitors at a time per patient are allowed in inpatient floors between the hours of 11:00 am and 8:00 pm.
Please read below for the specific visitor policy by patient care area.
Visitor Policy by Patient Care Area
- One (1) visitor per patient
- Two (2) parents or legal guardians of patients who are under the age of 18 years old
- One (1) visitor per patient
- Two (2) parents or legal guardians of patients who are under the age of 18 years old
- One (1) visitor per patient
- One (1) parent or legal guardian is allowed for patients under the age of 18
- Up to two (2) visitors at a time per patient
Visiting times are patient- and unit-specific, and our inpatient areas observe overnight Quiet Times to support patient rest and recovery. The patient’s nurse can assist with determining the best time for visiting.
- Two (2) parents or legal guardians are allowed
- One (1) parent/guardian is allowed overnight (8:00 pm-8:00 am)
Important Visitor Information
Per the MA Department of Public Health and Department of Mental Health, all visitors:
- Are required to wear a face mask at all times while in the hospital
- Will be screened for symptoms of possible COVID-19 infection (fever, cough, shortness of breath, sore throat, chills, myalgia, or new onset of loss of taste or smell)
- Will not be allowed to enter the hospital with respiratory symptoms
- Must perform hand hygiene (hand washing/sanitizing) prior to entering and upon leaving the patient’s room/care area
