At Mass Eye and Ear, we understand the importance of visitors to the health and well-being of our patients. We welcome one (1) visitor or support person per patient in ambulatory, ancillary/procedural areas and the emergency department, with certain exceptions for pediatric patients. One (1) visitor at a time per patient is allowed in inpatient floors, with a maximum of two (2) visitors within 24 hours.
Read our updated visitor policy
If you're a visitor or support person for a family member or friend at Mass Eye and Ear's main campus on Charles Street in Boston, you'll first need directions and parking information.
You may also want to learn more about the following:
Mass Eye and Ear offers a range of resources and services available for patients and families.
Mass Eye and Ear is committed to making our facilities and medical services accessible and creating a welcoming environment for all. We have accessibility resources, including document readers and assistive device kits, to help you plan your visit or hospital stay.Learn more Learn more about our accessibility resources