Non-Discrimination Statement
Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law
Mass Eye and Ear complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Mass Eye and Ear does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Mass Eye and Ear:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as: qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as: qualified interpreters, information written in other languages
If you need these services, contact the our Section 1557 Coordinator:
Massachusetts Eye and Ear
Patient and Family Relations
243 Charles Street
Boston, MA 02114
Phone: 617-573-3008
Email: meepfr@mgb.org
If you believe that Mass Eye and Ear has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability, you can file a grievance in person or by mail or fax. If you need help filing a grievance, our Section 1557 Coordinator is available to help you, or you may contact our Compliance HelpLine at 1-800-856-1983 or www.massgeneralbrigham.org/complianceline.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Or by contacting the OCR New England Regional Office at:
Office for Civil Rights
U.S. Department of Health and Human Services
Government Center
J.F. Kennedy Federal Building - Room 1875
Boston, MA 02203
800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here
This notice is available at Mass General Brigham's website
