Contact Us

Main Campus 

Massachusetts Eye and Ear
243 Charles Street
Boston, MA 02114
Phone: 617-523-7900

View our phone directory to find phone numbers for centers, departments, and services at Mass Eye and Ear.

Additional Mass Eye and Ear Information

Accessibility Resources
Find available accessibility information and resources that may help you during your visit.

Billing and Insurance
Find information about billing, insurance and financial assistance.

Find a Doctor
Search for our doctors by name, specialty or location.

International Patients
If you live outside of the United States and have a question about medical care, contact our International Office.

Locations
Learn more about our more than 20 convenient Mass Eye and Ear locations.

Make a Gift
Help us improve the lives of people with vision, hearing, voice and balance problems by making a gift. 

Media Relations
Contact Communications for assistance with all news and media-related requests.

Patient and Family Relations
If you have a concern, complaint or feedback about your experience at Mass Eye and Ear, please contact Patient and Family Relations at meepatientfamilyrelations@mgb.org or 617-573-3008.

Patient Gateway
For inquiries about test results, appointments, prescriptions and more, please log into Patient Gateway. Contact Patient Gateway Technical Support for any technical issues.

Request an Appointment 
Learn how to request an appointment with one of our specialists.

Research and Clinical Trials
If you have a question related to clinical trials and research, please contact our Center for Clinical Research Operations.

Specialties and Services
Browse a complete list of our specialties in ophthalmology (eye), otolaryngology (ear, nose, throat, head and neck) and other clinical and support services.