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Massachusetts Eye and Ear

Provide Feedback

At Mass Eye and Ear, we value your feedback. 

  • For inquiries about test results, appointments, prescriptions and billing, please log into Patient Gateway. Please contact Patient Gateway Technical Support for any technical issues.
  • If you live outside of the United States and have a question about medical care, contact our International Office.
  • If you have a concern or complaint about your experience at Mass Eye and Ear, please call Patient Relations at 617-573-3008.
  • If you have a question related to clinical trials and research, please contact our Center for Clinical Research Operations.

If you have other questions, comments or feedback, please fill out the form below. Please note, this form cannot be used to provide medical advice.