Mass Eye and Ear
Virtual Visits Available for Patients in Massachusetts
Please note: Insurance will be billed and copays may apply.
Urgent Eye Care Visits
In response to COVID-19, Mass Eye and Ear is making virtual (telemedicine) visits available to help eye patients avoid an unnecessary trip to the Emergency Department.
If your symptoms require an urgent physical exam, you may be asked to report to Mass Eye and Ear for an in-person appointment.
Routine Eye Care Visits
You may also schedule a virtual (telemedicine) visit for non-urgent appointments with an ophthalmologist or optometrist.
To schedule, please call your doctor’s office directly, or if you are not sure who to contact, search our physician directory.
Ear, Nose, Throat — Head and Neck Care Visits
In response to COVID-19, you may schedule a virtual (telemedicine) visit for non-urgent appointments with an ear, nose, throat, head and neck physician.
To schedule, please call your physician’s office directly, or if you are not sure who to contact, search our physician directory.
Please Enroll in Mass General Brigham Patient Gateway
During the COVID-19 pandemic, you and your doctor may want to hold certain appointments over the phone or by video. Some of these telehealth options require your enrollment in Patient Gateway. To enroll, visit Mass General Brigham Patient Gateway and click "Enroll Now." For 24/7 Patient Gateway support, please call 1-800-745-9683.